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I used to go to the salon many years ago. There was a lovely lady called Clare who used to cut my hair the whole team back then in 2009 seemed a lot better then they do now. I visited them the other day as I had moved back to the area. The receptionist was rude nothing like I remembered before but it was a different girl from before which was a shame as she would always make me a coffee with some biscuits and always bring me extra ones and we used to chat whilst waiting for my appointment. Then came time to see my stylist she just looked like a hot mess. My hair was completely wrong when I spoke to the manager Stuart I do believe his name is to find out he is actually the salons owner well I was gob smacked he was nothing other then rude himself he did not offer to be booked back in to have it done by himself who I was lead to believe he is one on the top stylists in the salon he did nothing other try to force me to reception and said that they would deal with it Well needless to say it wasn't worth the money or the walk to there and I will be complaining to their head office about this as it's a disgrace.

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