Brought a dress suit made of satine £249, (of which I only wore for a few hours but unfortunately got a water stain on it) into this drycleaners. Ogre assured me there was no problem with type of material. When I went to collect it, there was a stain on the dress which had not been there to begin with. The stain on the jacket was still there along with a lot more stains which looked like oil. The Ogre told me he would clean it again and it would be fine. Alas it wasn't. When I pointed out the stains he started shouting and saying what do you want me to do, I can't do magic. I again tried to tell him he assured me there would be no problem with the material, only to be told the material was funny. I asked for my money back and he said no and started shouting again. Then another Ogre in the corner started shouting. I felt very intimidated and bullied. He threw the money on the counter and shouted, there's your money. I said I had brought a lot of business over the years, but the Ogres said they didn't care. Did I say OGRES, I meant owners. WILL NEVER GO INTO THIS DUMP AGAIN. BE WARNED PEOPLE.
29-10-15
